PRIVACY POLICY

Privacy

We find and respect the importance of  maintaining the privacy of our clients. The Privacy Policy is designed to better protect your privacy, we provide this notice explaining how we collect and use the personal information that the clients provide to us. Moreover, we help you make informed decisions when using our site and the other services there. We kindly encourage you read and review the terms of Privacy Policy clearly before using the site.

Trademarks, Copyrights and Restrictions

All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Ho Chi Minh Florist, its related companies or by other parties that have licensed their material to Ho Chi Minh Florist. Material on hochiminhflorist.com or any Web site owned, operated, licensed or controlled by Ho Chi Minh Florist is solely for your personal, non-commercial use. The materials are copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Ho Chi Minh Floristis strictly forbidden.

Collecting Information

All clients’ information that we collect is only use for the purpose of taking care of you with our best services. The kinds of personally identifiable information that may be collected consist of  name, address, email, telephone number, date of birth, credit card information, and information about your interests in and use of various products, programs, and services. If you want us to deliver cirectly your gift to the recipient, you will submit the reccipient’s information. The kinds of personally identifiable information thay may be collected about the other one consist of name, address, email and telephone number.

The information you provide to us may be collected even if an order, registration, or other process is started but not completed or cancelled.

Use and Disclosure of Information

With the information we collect, we can contact with you to process your orders, to improve our products and services, to conduct research, to provide an enhanced and more personalized shopping experience, to inform you offers and promotions. In the process of providing our services, Ho Chi Minh Florist may need to disclose your personal information to another party, but only for the purpose of helping us to provide our services. Our database is private and are not sold or exchanged with outside parties.

The clients’information is collected for billing and administrative functions. We ensure that none of the information collected for these functions is provided to any outside party for any reason. We do not collect your credit card information. All credit card transactions via 2checkout.com and paypal.comSecurity measures are applied to protect customers against loss, adjustment, or misuse of data collected. Clients are responsible for ensuring that only they or their authorized designeemake use oftheir accounts. Suspected incidents of unauthorized use of a client account should be reported immediately to us for attention.

In some cases, we may disclose your information when legally compelled to do so or for the protection of our legal rights.

The site contains links to resources outside hochiminhflorist.com website. We are not liable for the content on these sites. In case you have any questions about the privacy statement, the practices of this site, or your actions on the site, you can contact us at [email protected]

Registration Information

If you want to register to be our service’s user or register for certain service or for email newsletter and alerts, you will provide some information include : personal information, your firm or company and your practices.

Email information

If you choose to communicate with us through email, we may save the content of your email messages together with your email address. If you use our "Email this page" feature to send a copy of that page to someone else, your email address will appear as the sender of the email. Both of your email address and the recipient's email address will not be used for any other purpose.

Cookies

Cookies are tiny text files that sent to your browsers and are stored on your computer when you visit our website. To remember your preferences when you return to the website we use the information stored in cookies. We use cookies to know that you are prior client, user or member to offer you products, programs or services. Cookies, by themselves, do not tell us your email address or other personally identifiable information if you do not allow, for example, registering at the site.

You can disable cookies using your browser references. However, this may prevent some features of the site from functioning properly or fastering when you refuse cookies.

The site uses cookies to distinguish you from other customers once you visit our site. In some cases, we also use cookies to prevent you from unnecessary advertisements or requiring you to log in more than is necessary for security.

Cookies, in conjunction with our Web server's log files, allow us to calculate the total number of people visiting our Web site and to know which parts of the site are most popular. Thanks to this, we gather feedbacks to constantly improve our site and serve the clients better. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to using your cookies.

Accuracy of Information

We ensure the information it retains is accurate and up to date. If any information is incorrect, please contact us immediately and we will promptly correct it. All information we collect is protected in a secure environment. Computer data base information is protected by firewalls and also requires password access.

Child Protection

We take extra steps to protect the safety and privacy of children. Our Sites are general audience sites. Consumers making purchases on our Sites are required to have a valid credit card and be above 18 year-olds. It is the policy of Hochiminhflorist Online not to collect personal information on any person under the age of 18 and we request that any person under 18 not to submit any personal information via our sites. Our reminder and greeting services are designed not to gather birth dates (with years) or other personal information for children under 13.

 

Sale, Trade or Rental of Personally Identifiable Information

We only share Personally Identifiable Information with businesses that we believe to have reputation and that can provide you with offers and information that we think will be of interest to you. If you would like to opt-out of our providing your name and mailing address to third parties, please follow the procedure outlined in the Opt Out / Modify section below. We do share Personally Identifiable Information with our floral and gift distributors for the purpose of processing your orders. In some cases, we may offer free promotional emails and send promotional direct mail for products and/or services offered on any one or more of our Sites or from businesses that we believe are reputable, as a service to our prior customers from any of our Sites. You have several options for changing or removing your information from our database at any time: see "Opt Out / Modify" section below.

 

Credit Card

When making purchase with our network of our web sites the credit card you provide will be submitted for authorization and if approved charged by each individual florist either at the time the order is taken on the website or upon receipt of the encrypted order information. Processing of the stated credit card follows credit card industry standards.

As always, the user making purchase must have a valid credit card, be at least 18 years old, and have a good credit standing.

Placing an Order

When placing an order, you are requested to provide us Personal Information. We use this information to give you a customized experience and to process the order that you place with us.

For your convenience when placing  an order, we automatically establish your own Personal Account where information used in placing such order (including billing address, email address, telephone number(s) and rewards program information) is saved. Your Personal Account is password protected from third parties. You may access your Personal Account by requesting your password from us (go to My Account) and then signing in with that password. Afterward,you may change your password, edit your Personal Information or request a password reminder at any time. Our database stores your billing and delivery information, and will automatically transfer it to the order form each time you place an order so that you do not have to re-enter this information when you sign in at following visits.

The recipient phone number, which you provide to us when you place an order, is used for delivery purposes. On some occasions, we may call the recipient to schedule delivery time. To maintain our high quality standards, we will occasionally contact recipients to ensure their satisfaction.

Accessing your details

At Ho Chi Minh Florist, we hold information in regards to you or your company to ensure you can access it at any time. This is subject to any exemptions outlined in the Privacy details described above. If for any reason you are not allowed to access to your information, we will inform you of the relevant exemption clause under our policy. If any costs are incurred in relation to information access, HochiminhFlorist may charge a fee for this service.

 

Choice/Opt-out

Customers are allowed to opt-out of having your information used for purposes not directly related to our site, when we ask for the information.

Until you explicitly opt-in for the first time we consider you in the opt-out category. Customers are always notified when their information is being collected by any outside parties. This is for our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

If you do not wish to receive any promotional or marketing e-mails and/or surface mail marketing letters, you may opt-out of receiving those communications by using the opt-out mechanism on the User Account Settings Web page, or by sending an e-mail with the subject line "Unsubscribe" to or e-mail address - see above.

 

Your Consent and Changes to This Policy

By using Hochiminhflorist.com website, you consent to our collection and use of your personal information as described in this Privacy Policy. If any changes in Privacy Policy and Terms of Use are made, a notification will be posted on the website to keep customer aware of the information being collect, their usage and disclosure circumstances. Customer may request to view any or all changes via surface mail. In some cases, we may also send email to customers who have opted to receive emails from us, notifying them of the changes made.

Disclaimer

The information provided within our  web site has been prepared only to assist you in evaluating the many benefits of taking discussions withthe company further. The information has been prepared in good faith with due care by us.

Additional Information

If you have any requirement or wish to update your details, please contact us at:

The Privacy Officer

Ho Chi Minh Florist

[email protected]